Privacy Policy for FireHorse

This Privacy Policy document contains types of information that is collected and recorded by FireHorse and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regard to the information that they share and/or collect in FireHorse. This policy is not applicable to any information collected offline or via channels other than this website.

Data We Collect and Receive

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you, such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

- Key health metrics: heart rate, blood pressure, and SpO2. We collect and use the information to provide our Services exclusively. We only store the data as long as it is reasonable to provide the Service. The Company may maintain the data for a longer period of time only in order to analyse cumulative trends and indicators (improvement of our Services). 

- Data about features that users use in the app.

Children's Personal Data

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. FireHorse does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

We do not use or share personal information collected from the accounts of children under 13 for marketing or advertising purposes, nor permit our third-party partners to collect and use such information for advertising purposes.

If you would like to review or delete any personal information we have collected from your child, or to withdraw permission for us to collect any information from your child, please contact us at sontran@emg.vn.

How We Use Data

1. To Provide the Services to You.
2. 1. to register and administer your User Account, and to verify your details,
   2. to provide you with the Service upon your request;
   3. to provide support, including, but not limited to, product updates, product patches, fixes, and other similar communications;
      
3. To make the Service more suitable for our users. To provide a great Service to our users, we have a legitimate interest in collecting and processing the necessary information to
4. 1. Develop and improve the Service and User experience;
   2. Manage our relationship with you;
   3. Customize your Service experience;
      
5. To Keep The Services Safe And Fair. In order to keep the Service and its features safe and fair, to prevent and fight fraud and cheating, and to ensure acceptable use, we have a legitimate interest in processing the necessary data to
6. 1. Analyze and monitor the use of the Services;
   2. Take action against fraudulent, cheating, or disruptive Users;
   3. If the data can be used to prove that cheating, fraudulent activity, or Terms of Use violation has occurred, we will further store the data for the establishment, exercise, or defense of the legal claims for the duration of the applicable statute of limitations.
      
7. With Your Consent
8. 1. We are not required to obtain your consent for most of the processing activities that we undertake in respect of your own personal information. For more information on how we receive verifiable parental consent for the collection and processing of children's personal information, see section 'Children's Personal Data' above. We may, however, need your consent for certain processing activities. If we need your consent, we will notify you of the personal information we intend to use and how we intend to use it. With your consent, we may process your information for additional specific purposes.
   2. If you have consented to our use of information, you have the right to change your mind at any time and withdraw your consent, but this will not affect any processing that has already taken place. Where we are using your information because we have a legitimate interest in doing so. You have the right to object to that use. However, in some cases, this may mean that you will no longer be eligible to use the Services.
      

Who We Share Your Data With 

We share information we collect about you only when necessary for the performance of a contract with you, compliance with a legal obligation to which we are subject, or based on our legitimate interests. We may share your information with third-party service providers that perform services for us or on our behalf, which may include providing payment, email services, fraud prevention, or analytic services, or other service providers as specified below. We are not in the business of selling information about you to advertisers or other third parties. While a third party may have access to your personal data in connection with the performance of services for the Company, it may not use such information for any purpose other than providing its services

How We Protect Your Data

The Company takes precautions - including legal, organizational, administrative, technical and physical measures in order to protect the personal data of the User, including child User, from any unauthorized or accidental access to them, destruction, modification, blocking, copying, distribution, as well as from other illegal actions of third parties. In order to make sure that Your and Your child's personal data is safe, we communicate confidentiality and security standards to the Company's employees and strictly monitor the implementation of confidentiality measures within the Company.

Storing of Your Data

We do not store personal data that can be used to identify a User beyond the time period necessary to complete the function for which the information was collected. We store your personal data for as long as your User account is active, or as long as is needed to provide you with the Service. This also applies to the data of child Users.

Contact Us

If you have any questions regarding the Company's Privacy Policy or the processing of data by the Company, you can contact us at:

Duy Duc Investment Education JSC.

• L17-11, 17 floor Vincom Building, 72 Le Thanh Ton Saigon Ward, Ho Chi Minh City
•  +84 919 968 129

Contact E-mail: tmson@duyduc.vn

This privacy policy and personal data processing latest modification is done on Oct 31, 2025